{"nodes":{"de9d1541-91cc-49bb-ac10-66ec9bcdfccf":{"id":"de9d1541-91cc-49bb-ac10-66ec9bcdfccf","createdAt":"2024-11-08T14:34:48.394Z","localId":5,"type":"normal","name":"It's already paired ","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","question":"Open the WHOOP 4.0 app or use Apple Health","choices":[{"to":"38070c9c-f361-40ad-97ee-a903b2aae63b","text_button":"Open WHOOP app"},{"to":"bd695124-8804-4b62-8478-e2dfe7e796f0","text_button":"Apple Health Integration"}],"text":"

$\"UPLOADED$

We're so glad you're here! Let's work together to help you achieve your goals. Select the app you want to use: WHOOP or Apple Health.

","updatedAt":"2024-11-08T15:23:16.719Z"},"c51d2487-965c-490a-88a4-7f5dec9d74b1":{"choices":[],"id":"c51d2487-965c-490a-88a4-7f5dec9d74b1","createdAt":"2024-11-08T14:59:13.640Z","localId":14,"type":"normal","name":"Select Connect","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","question":"All set! Don't hesitate to reach out if you need anything.","text":" $\"UPLOADED$

Effortlessly manage the data shared between WHOOP and Apple Health through your iPhone's Health app:

Open the Health app.
Select your profile icon in the top right-hand corner.
Navigate to Apps.
Choose WHOOP.
Select the categories you wish to share between WHOOP and Apple Health.

","updatedAt":"2024-11-08T15:41:24.855Z"},"bd695124-8804-4b62-8478-e2dfe7e796f0":{"id":"bd695124-8804-4b62-8478-e2dfe7e796f0","createdAt":"2024-11-08T14:43:03.184Z","localId":8,"type":"normal","name":"Apple Health Integration","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","question":"Scroll down and choose App Settings.","choices":[{"to":"8a97af19-6462-4105-b567-dbf73cc89667","text_button":"Select Integrations"}],"text":" $\"UPLOADED$

Enable the WHOOP x Apple Health integration by following the steps below:

Update WHOOP app to the latest version.
Open WHOOP, select the More menu in the bottom-right corner.
Scroll down and choose App Settings.

","updatedAt":"2024-11-08T15:40:50.007Z"},"bb914fb2-9702-46a6-aeda-c36abaff403c":{"id":"bb914fb2-9702-46a6-aeda-c36abaff403c","createdAt":"2024-11-08T14:33:31.716Z","localId":4,"type":"normal","name":"iOS","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","question":"Do you need help to put your WHOOP into Pairing mode?","choices":[{"to":"de9d1541-91cc-49bb-ac10-66ec9bcdfccf","text_button":"it's already paired "},{"to":"115da229-78be-4bdc-b20a-06849ac44920","text_button":"Yes, watch our video"}],"text":" $\"UPLOADED$

On iOS: force close the WHOOP app by swiping up from the bottom of the screen and pausing in the middle of the screen.

Swipe right or left to find the WHOOP app. Swipe up on the app's preview to close the app.
Open your Bluetooth Settings and select Forget/Unpair for any currently or previously connected WHOOP sensors.
Manually turn your phone off and on again by selecting the Power Off option and using the power button on your device to turn it back on.

","updatedAt":"2024-11-08T15:40:32.182Z"},"aa5d7076-4ad9-42a2-9a79-c1156bc4e30d":{"id":"aa5d7076-4ad9-42a2-9a79-c1156bc4e30d","type":"normal","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","createdAt":"2024-11-08T14:22:09.388Z","localId":1,"name":"Start","question":"What is the operating system of your phone?","choices":[{"to":"2d505996-089e-4d99-861c-0a773a392575","text_button":"Android"},{"to":"bb914fb2-9702-46a6-aeda-c36abaff403c","text_button":"iOS"}],"text":" $\"UPLOADED$

Follow the steps in this troubleshooting guide if you are experiencing the following issues:

Your WHOOP keeps disconnecting
Your WHOOP is connected to your phone in the Bluetooth settings, but it won't show up in the WHOOP app
You have followed the steps to pair your WHOOP, but the issue persists, and your sensor will not pair

","updatedAt":"2024-11-08T15:35:55.739Z"},"8a97af19-6462-4105-b567-dbf73cc89667":{"id":"8a97af19-6462-4105-b567-dbf73cc89667","createdAt":"2024-11-08T14:55:45.158Z","localId":12,"type":"normal","name":"Select Integrations","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","text":" $\"UPLOADED$ ","question":"Navigate to and press Apple Health","choices":[{"to":"310d5a76-5e15-4a9d-9420-12bc8f118c94","text_button":"Select Apple Health "}],"updatedAt":"2024-11-08T14:59:01.408Z"},"5af90e87-1d9e-4652-a2d8-0445f3fd945f":{"id":"5af90e87-1d9e-4652-a2d8-0445f3fd945f","createdAt":"2024-11-08T14:43:53.457Z","localId":9,"type":"normal","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","name":"Let's check the battery","question":"Check your battery level","choices":[{"to":"2c0f61fd-d785-4fa9-92d1-b9e24a8e5b96","text_button":"Charge the battery"}],"text":" $\"UPLOADED$

The light on the sensor indicates your device status. If there is no light, follow the next steps to charge your WHOOP before pairing.

","updatedAt":"2024-11-08T15:35:37.825Z"},"38070c9c-f361-40ad-97ee-a903b2aae63b":{"id":"38070c9c-f361-40ad-97ee-a903b2aae63b","createdAt":"2024-11-08T14:42:56.819Z","localId":7,"type":"normal","name":"Open WHOOP app","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","question":"Firmly lift the clasp from the bottom and pull using force to open it.","choices":[{"to":"5af90e87-1d9e-4652-a2d8-0445f3fd945f","text_button":"Let's check the battery"}],"text":" $\"UPLOADED$

Your band comes pre-threaded with new Fast Link™ sliders. The first time you put on a new band, you’ll need to ensure it is adjusted to your preferred fit. Once it’s fit to you, you’ll never need to rethread or adjust it again.

","updatedAt":"2024-11-08T15:34:34.301Z"},"310d5a76-5e15-4a9d-9420-12bc8f118c94":{"id":"310d5a76-5e15-4a9d-9420-12bc8f118c94","createdAt":"2024-11-08T14:56:19.068Z","localId":13,"type":"normal","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","question":"On the proceeding screen","text":" $\"UPLOADED$ ","name":"Select Apple Health ","updatedAt":"2024-11-08T14:59:01.791Z","choices":[{"to":"c51d2487-965c-490a-88a4-7f5dec9d74b1","text_button":"Select Connect"}]},"2d505996-089e-4d99-861c-0a773a392575":{"id":"2d505996-089e-4d99-861c-0a773a392575","createdAt":"2024-11-08T14:33:22.892Z","localId":3,"type":"normal","name":"Android","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","question":"Do you need help to put your WHOOP into Pairing mode?","choices":[{"to":"de9d1541-91cc-49bb-ac10-66ec9bcdfccf","text_button":"It's already paired "},{"to":"115da229-78be-4bdc-b20a-06849ac44920","text_button":"Yes, watch our video"}],"text":" $\"UPLOADED$

On Android: open your Settings app and navigate to Apps & Notifications.

Select WHOOP and Force Stop.
Open your Bluetooth Settings and select Forget/Unpair for any currently or previously connected WHOOP sensors.
Manually turn your phone off and on again by selecting the Power Off option and using the power button on your device to turn it back on.

","updatedAt":"2024-11-08T15:35:47.164Z"},"2c0f61fd-d785-4fa9-92d1-b9e24a8e5b96":{"id":"2c0f61fd-d785-4fa9-92d1-b9e24a8e5b96","createdAt":"2024-11-08T14:45:48.697Z","localId":10,"type":"normal","name":"Charge the battery","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","question":"Charge your WHOOP 4.0 by sliding the battery pack on","choices":[{"to":"0e93b062-2aa5-4cd7-a91f-96c6e5bbf396","text_button":"Next"}],"text":" $\"UPLOADED$

Once your battery pack is charged, slide it on your WHOOP. It may take a few minutes to begin charging.

Keep in mind you can keep your WHOOP 4.0 on while charging and remember that your battery pack is waterproof!

","updatedAt":"2024-11-08T15:35:24.585Z"},"115da229-78be-4bdc-b20a-06849ac44920":{"id":"115da229-78be-4bdc-b20a-06849ac44920","createdAt":"2024-11-08T14:35:17.279Z","localId":6,"type":"link","name":"Yes, watch our video","text":"","question":"","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","data":{"url":"https://www.youtube.com/watch?v=pj5VWkAgyME&t=2s","newTab":true},"updatedAt":"2024-11-08T14:35:29.872Z"},"0e93b062-2aa5-4cd7-a91f-96c6e5bbf396":{"choices":[],"id":"0e93b062-2aa5-4cd7-a91f-96c6e5bbf396","createdAt":"2024-11-08T14:52:13.572Z","localId":11,"type":"normal","resolution":"","tree":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","name":"Thank you!","question":"We're committed to your success. Don't hesitate to reach out if you need anything.","text":" $\"UPLOADED$

Welcome to WHOOP! We are thrilled to have you as part of our community.

","updatedAt":"2024-11-08T15:35:32.459Z"}},"tree":{"comments":[],"models":[],"id":"8c48d4dc-0ffd-4879-a4e4-c906ae04b58f","createdAt":"2024-11-08T14:22:09.388Z","commentCount":0,"data":{},"name":"Troubleshooting WHOOP Sensor Connectivity","rootNode":"aa5d7076-4ad9-42a2-9a79-c1156bc4e30d","nodeCount":13,"nextLocalId":14,"published":true,"updatedAt":"2024-11-08T15:41:24.918Z"}}